Wednesday, June 24, 2009

Communication

English 29

Communication- a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior

Forms of Communication
Verbal Communication- uses either the written or spoken language
oral communication
written communication
email
Non-verbal Communication- uses non-linguistic symbols such as body movements, facial expressions, gestures, eye movements, touch, clothing, etc.

Key Components of the Communication Process

Sender- the person who is sending the message
Message- a communication in writing, in speech, or by signals
Channel-the medium used in transporting message
Receiver-the person who receives the message and the one who gives feedback
Feedback- a verbal or non-verbal reaction or response

Barriers of Communication

Internal- fatigue, poor listening skills, attitude toward the sender or information, lack of interest in the message, fear, mistrust, negative attitude, lack of common experience, and emotions.
External- noise, distractions, e-mail not working, bad phone connections, time of day, sender used too many technical words for the audience, and environment

Major Types of Communication

Intrapersonal Communication- conversing with yourself by thinking
Interpersonal Communication- communication between to people
Dyadic Communication-involves two parties
Group Communication- communication among three or more people
Public Communication- a speaker-audience communication which is used when you wish to address an audience
*Public communication also includes Mass Communication which is done either in printed or oral medium. If it is oral, it is done through some electronic devices such as radio and television. The printed form is done through the newspapers, magazines, and books.

Speech Communication- communication by word of mouth

ATTENTION: How important is speech and language to us?

Functions of Speech Communication
Speech communication connects one person with another.
Speech communication develops high mental processes.
Speech communication regulates speech itself.
Speech communication serves as an important factor in the preservation of one’s heritage.

Essential Characteristics of Speech Communication
Speech communication is purposive.
Speech communication involves interaction.
Speech communication is transitory.
Speech communication occurs in specific settings.
Speech communication is influenced by the fields of experience of the speaker.
Speech communication does not contain the usual cues of writing.

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